Frequently Asked Questions
What is your shipping Policy?
Both myself and/or printer will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
What is your Policy on Returns/Exchange/Refunds?
We do not accept returns; all sales are FINAL.
We do our utmost to ensure that your prints/original paintings are packaged carefully and arrive safely at their destination.
If your prints or painting arrive damaged, please keep all packaging and contact k.ellen.sears.art@gmail.com with your order number for further instructions.
How can I keep up with your new work?
Sign-up for my newsletter where you will receive information about new releases, discount sales, special events, and announcements. Also follow me on Instagram and Facebook. You can use the icons at the bottom of this page to head directly to my profiles.
For further inquiries please contact Kathryn Ellen Williams
phone 1 905 512 8915 or email k.ellen.sears.art@gmail.com